Contact Cummins Customer Service
Cummins Phone Numbers and Emails
Toll-Free Number:
-
(800) 343-7357
General Info:
-
(812) 377-5000
Media:
-
(317) 658-4540External Communications
-
(812) 377-3121
Cummins Emails:
Legal
DMCA Inquiries
stocktransfer@eq-us.com
Contact Information
Cummins Website:
Cummins Help Center:
Corporate Office Address:
Cummins Inc.
500 Jackson Street
Columbus,
Indiana
47201
United States
Other Info (opening hours):
Mailing Address:
Box 3005
Columbus, Indiana 47202-3005
How Good is Cummins's Customer Service?
Summary of Cummins Customer Service Calls
111
TOTAL
CALLS
CALLS
00:23
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cummins?
Staff Question:
- “Cummins Engine service”
- “Complaint of your executive manager”
Website/ Application Question:
- “Your Cummins number is a dating site”
- “Application”
- “Insite problem”
Account Question:
- “Lost password”
- “Join membership”
- “Balance cut”
Product/ Service Question:
- “Engine breakdown warranty guestion”
- “Looking update on generator work order as our Cummins certified rep has had our generator for 6 months”
- “Warranty work”
Employment Question:
- “W2”
- “W-2 change of address”
- “I'm a employer at a new company y'all just bought out and have some questions”
Request for Information Question:
- “Tech support”
- “Support”
- “Technical support”
Payments and Charges Question:
- “Can a retired Cummins employee get an employee discount on purchasing a generator a home generator”
- “Fraud”
Return/ Replace Question:
- “Why I have to replace a turbocharger after 48k miles”
Cards Question:
- “Change pin number”
Other Question:
- “Engine breakdown at 64000 miles”
- “Part information”
- “Parts”
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Cummins